Online Bill Pay
Debit or Credit Card Only
Notla Water Authority uses a secure third party company Arista Information Systems to collect online payments by debit or credit card.
TO LOG INTO YOUR ACCOUNT: Click on the PAY BILL ONLINE button below. Use your 5-digit Notla Water account number for the Account Number or User ID as well as the Password for the first time you log in. Once you have logged into your account, you will be prompted to set up a permanent password for this account. Your Notla Water account number will remain as your User ID.
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TO SET UP RECURRING PAYMENTS: Log in to your account. Click Payments and choose Schedule A Payment. An option will appear that says Credit Card - click this option. Click on Create a credit card profile and enter your information. Click Submit. You will be directed back to the previous page. Enter your email address for notifications. Under Payment Frequency - choose Recurring. Under Payment Option - choose Max Bill Amount (this will ensure your bill is paid in full and not a fixed amount. Your bill may not always be the same). Under Payment Date - choose a date between the 1st and the 10th to avoid late fees. Click Submit. If you need any assistance with setting up your online account, please call us and we will be happy to assist you.
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Payment Options
We know how busy you are...we offer several convenient payment options to help make sure you stay current with your account.
Automatic Bank Draft
The easiest and most reliable option is to set up Automatic Bank Draft. Click the link below and print out the authorization form. Fill out and attach a valid voided check to the form. Please be sure to sign and date the form and drop it off at the office. Your payment will be drafted automatically from your checking account between the 5th and 8th of every month.
NOTICE:
Past Due Accounts
Effective May 1, 2026, customers who get their meters locked for nonpayment must call the water office during regular business hours (Monday - Friday, 8am - 4pm), not the after-hours emergency line, to get their water service reconnected. The past due balance must be paid in full, in addition to the current reconnect fee, before service is restored. We offer multiple options to pay for water bills, including an online account that has been set up for each customer. Instructions to access this online account can be found at the top of this page.